Privacy Policy

of Duttenhofer GmbH & Co. KG ("Difox") for use of Difox online shop

Date: 01 April 2017

1. Principles

Difox respects the right of our customers and users to have control over their personal data. The collection, processing and use of personal data shall occur only to the extent of the privacy provisions listed here.

The party responsible for the collection, processing and use of data is

Difox a branch of
Duttenhofer GmbH & Co. KG
Alfred-Nobel-Str. 6
97080 Wuerzburg

The external company privacy protection officer is

Dr. Carlo Piltz
Reusch Rechtsanwälte
Joachimsthaler Str. 34
10719 Berlin
Tel.: + 49 (0) 30 23 328 95 0

2. Collection, processing and use of customer data

2.1 Orders

Difox collects and saves the following customer data: customer name, address, telephone number, email address, information on the content of an order, any information pertaining to a different delivery address and information on the desired payment type. The data is saved and processed in Wuerzburg, Germany. The personal data listed above is processed and used for the purpose of managing the relevant contractual relationship. We also reserve the right to, at appropriate intervals, send you direct mail advertisements for the offers in our online shop. No other use is made of your personal data. In particular, we do not pass on any data to third parties unless it is for the purpose of sending the ordered goods.

You can, at any time, object to your name and address being used for mail advertising purposes (see above). Simply send an email to

2.2 Use of email addresses for advertising purposes (sending newsletters)

You have the option of subscribing to Difox's email newsletter. By subscribing, you consent to receive our regular newsletter that may include advertising for other services from Difox in addition to current information about Difox's website content and special product offers. After you register, Difox will therefore use your email address for its own advertising purposes. You may unsubscribe at any time by using the function displayed for this purpose in the newsletter, with an email to or – if available – the corresponding option in the settings in your user account. Your email address will be saved in order to facilitate delivery of our newsletter.

3. Collection, processing and use of personal data

3.1 Logfiles

However, when the Difox website is accessed, the following data is automatically logged by the web server:

  • IP address of the requesting PC
  • Date and time of the request
  • Access method/function requested by the requesting PC
  • Entry values (e.g. file name) requested by the requesting PC
  • Web server access status (file transferred, file not found, command not executed etc.)
  • Name of the requested file
  • URL from where the file was requested/the desired function was released

This information is used exclusively for the purpose of identifying and tracing unauthorised accesses to the web server and other criminal acts.

3.2 Cookies

Difox uses cookies on its websites. These are small text files that are automatically saved on the your terminal and selected when you access Difox's online shop. Some of the cookies that we use are deleted when you close your browser ("session cookies"). Other cookies that remain on your terminal allow Difox and our partner companies to recognise your browser the next time you visit our site ("permanent cookies").  Adjusting the appropriate settings in your browser software can prevent the use of cookies. The functionality of Difox´s website can be reduced when the cookies are switched off.

3.3 Google Analytics

This website uses Google Analytics, a web analysis service of Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of your use of the website. The information generated by the cookie about your use of this website will normally be transmitted to a Google server in the USA and stored there. However, in case the IP anonymity function on this website is activated, Google will first abbreviate your IP address within the member states of the European Union or in other signatory states to the agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and abbreviated there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activities and to provide the website operator with additional services associated with use of the website and of the Internet. The IP address transmitted from your browser within the scope of Google Analytics will not be brought into contact with other data held by Google. You can prevent storage of the cookies by using a corresponding setting of your browser software; however, please note that by doing so you may not be able to fully use all the functions of this website. You can also prevent Google's collection of the data generated by the cookie concerning your use of the website (incl. your IP address) and the processing of this data by Google by downloading and installing the browser plugin available via the following link:
Please note that Google Analytics has been supplemented by the code "gat._anonymizeIp();" on this website in order to ensure anonymous collecting of IP addresses (so-called IP masking).

4. User's rights

4.1 Revoking consent

Insofar as by using Difox's services you have given consent to Difox for the collection, storage and use of personal data, you can revoke this consent at any time. The revocation can be sent by email to or in writing to the address listed below. The effects of the revocation will be limited to the storage and use of personal data that may not be used or stored without your consent based on statutory permissions.

4.2 Disclosure, correction, deletion, blocking

If you send us a request in writing or text form, Difox will provide you information about which of your personal data have been stored at Difox. Furthermore, you have the opportunity at any time to have your personal data corrected, blocked or deleted by Difox. For this, please contact the address listed in section 4.1. The only data that will be excluded from deletion are those that Difox requires for processing outstanding orders or for asserting existing rights and claims, as well as data that Difox has to store as required by law. Difox however be blocked.

We will be happy to provide you with further assistance.


Difox a branch of
Duttenhofer GmbH & Co. KG
Alfred-Nobel-Str. 6
97080 Wuerzburg
0931 9708 466